Sales Coordinator
Fairfield Inn & Suites - Enterprise Fairfield Inn & Suites - Enterprise Enterprise, AL Enterprise, AL Full-time Full-time Estimated:
$31K - $39.
3K a year Estimated:
$31K - $39.
3K a year Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numberswe're about people and that remains our foundation.
Our culture expresses a memorable experience for all of our Team Members and guests alike.
So we're constantly looking for individuals who work well together for a unified purpose.
For our leadership, we're looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change.
If this is what you're all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Sales Coordinator! Job
Summary:
Assist Director of Sales, Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions.
The incumbent may also perform light selling duties to small groups and functions as directed by the Director of Sales.
Responsibilities High School diploma or equivalent is required with College course work in related field preferred.
Experience in a hotel or a related field is also preferred.
Ability to type 55 wpm Proficient with Microsoft operating Systems OnQ and Sales Pro Enterprise preferred Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must have the ability to assimilate complex information data etc.
from disparate sources and consider adjust or modify to meet the constraints of the particular need.
Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Job Responsibilities Approaches all encounters with guests and Associates in an attentive friendly courteous and service-oriented manner.
Maintains regular attendance in compliance with Ascent Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Possible weekends and Holidays based on business demands.
Maintains high standards of personal appearance and grooming.
Complies at all times with Ascent Hospitality standards and regulations to encourage safe and efficient hotel operations.
Maintains Sales files in an organized fashion and as per specified standards.
Demonstrates awareness of established goals for each department and the role played in Sales process to achieve and/or exceed these goals.
Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately timely and in a professional manner.
Maintains lead log and lead statistics to be used for strategic outbound sales.
Maintains Sales system (i.
e.
Delphi SalesPro etc.
) docs and ensures consistent accurate and working properly.
Assists managers on creative projects including proposals direct mail pieces invitations special events etc.
Maintains timely and effective paper flow and communication within department and to other departments.
Maintains flow of sales contracts through proper distribution to client team and to appropriate dept.
head.
Quotes prices for meeting inquiries and works with respective Sales leadership at the property (i.
e.
DOS Catering Manager) to handle small groups of less than 10 rooms and small meetings of less than 10 people.
Works with Sales leadership to detail upcoming functions as needed obtain guarantees confirm arrangements etc.
Assists guests and clients with small changes requests etc.
and completes needed paperwork for Manager.
Conducts site inspections for the department as needed Maintains constant paper flow of thank you letters for groups/functions and distributes accordingly to departments and maintain in files.
Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets collateral supplies and promotional items.
Calls clients for guarantee numbers for functions 72 hours prior creates/closes house accounts and complete AV order.
Organizes in house deliveries amenities welcome letters transportation schedules etc.
as needed.
Attends Sales Meetings and take minutes type and distribute accordingly.
Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Medical, Dental, and Vision Coverage Paid Time Off Employee discount 401k.
Estimated Salary: $20 to $28 per hour based on qualifications.
$31K - $39.
3K a year Estimated:
$31K - $39.
3K a year Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numberswe're about people and that remains our foundation.
Our culture expresses a memorable experience for all of our Team Members and guests alike.
So we're constantly looking for individuals who work well together for a unified purpose.
For our leadership, we're looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change.
If this is what you're all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Sales Coordinator! Job
Summary:
Assist Director of Sales, Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions.
The incumbent may also perform light selling duties to small groups and functions as directed by the Director of Sales.
Responsibilities High School diploma or equivalent is required with College course work in related field preferred.
Experience in a hotel or a related field is also preferred.
Ability to type 55 wpm Proficient with Microsoft operating Systems OnQ and Sales Pro Enterprise preferred Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must have the ability to assimilate complex information data etc.
from disparate sources and consider adjust or modify to meet the constraints of the particular need.
Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Job Responsibilities Approaches all encounters with guests and Associates in an attentive friendly courteous and service-oriented manner.
Maintains regular attendance in compliance with Ascent Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Possible weekends and Holidays based on business demands.
Maintains high standards of personal appearance and grooming.
Complies at all times with Ascent Hospitality standards and regulations to encourage safe and efficient hotel operations.
Maintains Sales files in an organized fashion and as per specified standards.
Demonstrates awareness of established goals for each department and the role played in Sales process to achieve and/or exceed these goals.
Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately timely and in a professional manner.
Maintains lead log and lead statistics to be used for strategic outbound sales.
Maintains Sales system (i.
e.
Delphi SalesPro etc.
) docs and ensures consistent accurate and working properly.
Assists managers on creative projects including proposals direct mail pieces invitations special events etc.
Maintains timely and effective paper flow and communication within department and to other departments.
Maintains flow of sales contracts through proper distribution to client team and to appropriate dept.
head.
Quotes prices for meeting inquiries and works with respective Sales leadership at the property (i.
e.
DOS Catering Manager) to handle small groups of less than 10 rooms and small meetings of less than 10 people.
Works with Sales leadership to detail upcoming functions as needed obtain guarantees confirm arrangements etc.
Assists guests and clients with small changes requests etc.
and completes needed paperwork for Manager.
Conducts site inspections for the department as needed Maintains constant paper flow of thank you letters for groups/functions and distributes accordingly to departments and maintain in files.
Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets collateral supplies and promotional items.
Calls clients for guarantee numbers for functions 72 hours prior creates/closes house accounts and complete AV order.
Organizes in house deliveries amenities welcome letters transportation schedules etc.
as needed.
Attends Sales Meetings and take minutes type and distribute accordingly.
Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Medical, Dental, and Vision Coverage Paid Time Off Employee discount 401k.
Estimated Salary: $20 to $28 per hour based on qualifications.
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